Return Policy
All sales are final due to COVID-19 sanitation standards and to ensure the quality and integrity of the product has not been compromised.
We work diligently to ensure the accuracy of every order, but if you feel a shipping error has been made on our behalf, please email HELP@HAIRBYB.COM within 3 business days of receiving your order.
Extension Care & Maintenance
Once installed, a healthy hair care regimen should be followed to protect the life of the extensions using B.LUXE’s top-of-the-line cleansing and conditioning system (coming soon) or comparable high-quality haircare products.
We also suggest avoiding all installs that use hair glue as it may damage the wefts, making the reuse of our hair unlikely.
HAIR BY B extensions can be chemically altered and styled to each client’s desired needs. However, we strongly suggest that all chemical services and installation be performed by a licensed hair care professional to prevent any unnecessary damage or distress to the curl pattern and/or texture of the hair.
We recommend sleeping with a silk or sating scarf, bonnet, or pillowcase and when not in use, storing your HAIR BY B extensions in a silk or satin bag or bonnet.